Professional Communication & Soft Skills Development Program

Professional Communication & Soft Skills Development Program

Learning Mode

• Offline
• Interactive Workshops
• Group Activities
• Role-Play Sessions
• Live Presentations

Module 1: Foundations of Communication 

• Importance of Communication
• Types of Communication
• Verbal & Non-Verbal Communication
• Communication Barriers
• Active Listening Skills

Practical:

Self-introduction and communication assessment.

Module 2: Spoken English & Confidence Building 

• Everyday Conversations
• Vocabulary Development
• Pronunciation & Fluency
• Confidence Building Techniques
• Public Speaking Basics

Practical:

Deliver a 2-minute speech.

Module 3: Interpersonal Skills 

• Building Relationships
• Team Collaboration
• Networking Skills
• Emotional Intelligence
• Empathy & Respect

Practical:

Group discussion activities.

Module 4: Professional Communication 

• Business Communication
• Professional Email Writing
• Workplace Etiquette
• Telephone & Virtual Communication
• Meeting Management

Practical:

Write professional emails and conduct mock meetings.

Module 5: Presentation Skills 

• Presentation Structure
• Storytelling Techniques
• Body Language
• Voice Modulation
• Audience Engagement

Practical:

Create and deliver a professional presentation.

Module 6: Leadership Communication 

• Leadership Principles
• Influencing Others
• Conflict Resolution
• Decision Making
• Motivating Teams

Practical:

Leadership role-play exercises.

Module 7: Time Management & Productivity 

• Goal Setting
• Prioritization Techniques
• Productivity Tools
• Work-Life Balance
• Stress Management

Practical:

Develop a personal productivity plan.

Module 8: Critical Thinking & Problem Solving 

• Analytical Thinking
• Decision-Making Models
• Creative Problem Solving
• Innovation Mindset
• Case Study Analysis

Practical:

Solve workplace scenarios.

Module 9: Interview Skills & Career Readiness 

• Resume Building
• Interview Preparation
• HR & Technical Interviews
• Personal Branding
• Professional Networking

Practical:

Mock interview sessions.

Module 10: Workplace Ethics & Professionalism 

• Professional Conduct
• Workplace Ethics
• Accountability
• Adaptability
• Corporate Culture

Practical:

Workplace case studies.

Module 11: Negotiation & Persuasion Skills 

• Negotiation Strategies
• Persuasive Communication
• Conflict Management
• Customer Handling
• Relationship Management

Practical:

Negotiation simulations.

Module 12: Final Assessment & Personality Showcase 

• Communication Evaluation
• Public Speaking Assessment
• Group Presentation
• Personality Development Review
• Certification Project

Practical:

Final presentation and interview assessment.

Daily Schedule

Monday – Friday

• Theory Session: 
• Communication Practice: 
• Role Play & Activities: 

Weekly Activities

• Group Discussions
• Mock Interviews
• Public Speaking Challenges